Refund Policy

1. Returns & Refunds Eligibility

We want you to love your jewelry! If you're not satisfied, you may request a return or refund under the following conditions:

       Items must be unused, unworn, and in original packaging.
       Return requests must be made within [X] days of delivery.
       Custom or personalized items are non-refundable unless defective.

2. How to Request a Return

           Contact us at [Your Email] with your order details.
           We will provide return instructions and a shipping address.
           Once we receive your item, we will inspect it and process your refund or exchange.

3. Refund Process

         Approved refunds will be credited to your original payment method within [X]    business days.
         Shipping costs are non-refundable.
         If your refund is delayed, check with your bank or payment provider.

4. Exchanges

        We offer exchanges for defective or damaged items.
        Contact us within [X] days to request an exchange.

5. Non-Returnable Items

          Earrings (for hygiene reasons).
          Gift cards.
          Customized or engraved jewelry.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please email us at [Your Email] with photos within [X] days for a replacement.

7. Contact Us

For any questions, reach out to us at [Your Email].

Last updated: [Date]